Refund Policy for OSGP Private Limited (OG)

Effective Date: 01/05/2024

Introduction

At OSGP Private Limited (OG), we are committed to providing excellent services to our customers. We understand that there may be instances where a refund is required. This Refund Policy outlines the conditions under which refunds are issued and the process for requesting a refund.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Services were not provided as described or agreed upon.
• Service was not completed to the customer's satisfaction due to issues within our control.
• Customer cancels the service within the allowed cancellation period.

Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• Change of mind after the service has commenced.
• Service was completed as per the agreed terms and conditions.
• Issues caused by third-party service providers or factors outside our control.

Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at oneganganagarog@gmail.com or call us at +91 80584-00584 within [insert allowed timeframe] of the service date.
2. Provide details of the service, including the service date, the issue faced, and any supporting documentation or evidence.
3. Our team will review your request and may contact you for additional information.
4. If your refund request is approved, the refund will be processed within [insert number of days] days. The refund will be issued using the original payment method.

Partial Refunds

In certain cases, partial refunds may be issued at the discretion of OSGP Private Limited (OG) based on the nature of the service and the extent of the issue.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: oneganganagarog@gmail.com

Address: Shop D11, Sector 17 Market, Sri Ganganagar

Phone: +91 80584-00584

Thank you for choosing OSGP Private Limited (OG). We appreciate your business and strive to ensure your satisfaction with our services.