Privacy Policy for OSGP Private Limited (OG)

Effective Date: 01/05/2024

Introduction

Welcome to OSGP Private Limited (OG). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services via our mobile app and websites, including but not limited to listing your business and providing home services such as electrician, plumber, carpenter, AC service, water tank cleaning, and deep cleaning.

Information We Collect

We may collect the following types of information:

Personal Identification Information
- Name
- Email address
- Phone number
- Address
Business Information
- Business name
- Business address
- Service categories
- Business contact information
Service Details
- Service requests
- Service completion details
- Feedback and reviews
Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visits

How We Use Your Information

We use the information we collect in the following ways:

To Provide Services
- Facilitate service requests and listings
- Manage user accounts
- Process transactions
To Improve Our Services
- Understand user preferences
- Analyze trends and usage
- Enhance user experience
Communication
- Send updates, notifications, and marketing communications
- Respond to inquiries and customer service requests
Compliance and Security
- Enforce our terms and conditions
- Protect against fraud, unauthorized transactions, and other liabilities

Disclosure of Your Information

We may share your information in the following situations:

With Service Providers
- To facilitate the services offered through our platform
- For payment processing
For Legal Purposes
- In response to legal process or governmental requests
- To protect our rights and property
With Your Consent
- When you provide explicit consent to share your information with third parties

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access and Correction
- Request access to and correction of your personal information
Deletion
- Request deletion of your personal data, subject to certain exceptions
Objection and Restriction
- Object to or request restriction of processing your data
Data Portability
- Request transfer of your personal information to another entity

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: oneganganagarog@gmail.com

Address: Shop D11, Sector 17 Market, Sri Ganganagar

Phone: +91 80584-00584

Thank you for trusting OSGP Private Limited (OG) with your personal and business information. We are committed to protecting your privacy and providing you with excellent service.